Frequently Asked Questions

Shipping

Where do you ship? +

We currently ship within the United States.

How long does shipping take? +

We'll confirm an estimated delivery window by email once your order request is reviewed.

Why isn't there a checkout on the site? +

We keep ordering simple and personal: submit your order request, and we'll follow up by email to arrange payment and confirm the details together.

Is my payment information collected on this site? +

No — this site never collects or stores payment details. Payment is arranged directly with us after you submit a request.

How soon will I hear back after submitting a request? +

We aim to respond by email as soon as possible after your order request comes in.

Can I change or cancel my order request? +

Yes — just reply to our email, or reach out through the Contact page.